Shipping
All kits ship free. All non-kit shipments will include an $10.00 shipping charge, subject to change depending on weight and size. We ship anywhere in the continental US. Shipping fees are not eligible for refunds.
Returns
We do not accept returns on our kits, because why would you wan’t to return a terrarium that will keep you joy for years to come? But if the glass or the plants in your kit are damaged during shipping, please reach out immediately with pictures of the glass and plants, as well as the condition of the box. Send this to info@rooseveltspdx.com and we’ll get you taken care of!
14-Day Guarantee
We guarantee healthy plants on arrival. If they're significantly damaged or die within 14 days of arrival, we'll replace them—no questions asked. Send photos to info@rooseveltspdx.com and we'll get you sorted.